How to Hire the Right Process Server, Evaluate Them, and Enable Them for Success
When it comes to serving legal documents, paralegals certainly have their work cut out for them—particularly if the person being served lives in another state.
In some cases, paralegals may want to dodge hiring a process server by asking their local process server to subcontract the work in another state. Other times, paralegals might conduct an internet search on their own to try and hire a process server in this other state who can help them serve legal documents.
If you’ve found multiple options and are now trying to figure out how to hire the right process server, you’ve come to the right place. Keep reading to learn more about what to look for in a good process server, factors to consider before hiring a process server and how to get the most out of your hired process server.
Hiring Someone to Serve Court Papers? Look for These Qualities
When you’re hiring someone to serve court papers for you, it’s important to do your due diligence to make sure you end up partnering with someone who can get the job done. With that in mind, here are some characteristics that all effective process servers possess.
Dependability
Great process servers are dependable. When you hire them to do the job, they do it quickly and professionally.
Transparency
At the same time, effective process servers are up front and transparent about the job. They keep you posted with status updates and never leave you in the dark wondering where things stand at any given time.
Communication Skills
Since you’re going to be working with them remotely most—if not all—of the time, look for a process server who has strong communication skills. That way, there won’t be any confusion about the job, and you won’t run into any issues due to miscommunications.
Determination
As we all know, serving legal documents isn’t always the easiest thing in the world. After all, some defendants seem to think that their legal woes will go away if they simply ignore them. Sometimes, process servers need to get a little creative to complete the job. This is why it’s so important to look for process servers who are determined to get the job done and don’t let any setbacks or inconveniences hold them back.
Diligence
Great process servers are also highly diligent. They research the ins and outs of every case and know where involved parties work, live, and hang out. They also know every alias the individual might go by and who they know, and they never leave any stones unturned during the process.
Reviews
Of course, you don’t want to hire the first process server you come across. You’ll want to do your own due diligence to make sure that the individual you hire is experienced and has done good work over the years. To this end, read some reviews to find out what it’s like to work with the process server you’re considering. If their reviews are suboptimal—or you can’t find any reviews in the first place—you might want to look elsewhere.
Fair Pricing
Since this is business, you’ll also have to consider whether the process server’s fees are reasonable and how this pricing compares to other servers in the same area. Ideally, you’ll be able to find someone with fair pricing, which makes it much easier to ensure healthy margins.
What should you consider when hiring process servers?
Now that you have a better idea of what to consider when hiring process servers, let’s take a look at some of the questions you need to ask before deciding to pay someone to serve papers for you.
How long have you been in business?
Since you’re most likely going to be working with a contractor, it’s important to find out how long the individual has been in business. You might not be comfortable working for someone who just launched their own business yesterday, for example.
How long have you been serving legal documents?
Just because a server’s business might be new doesn’t necessarily mean they’re new to the serving game entirely. If someone worked as a server for a law firm for 10 years and just went out on their own recently, they obviously have the experience you need.
Do you have state certification? Is one required?
Some states—including Alaska, Arizona, California, Nevada, and Texas—require process servers to acquire a license to work. Other states, including Florida and New York, have local laws that govern serving legal documents. Make sure the candidates you consider are aware of these laws and possess the requisite certifications.
Do you have a website, reviews, or references?
While you should independently verify whether the individual has a website or reviews, you might want to talk to some of the individual’s references to get a better idea of what it’s like to work with them.
Are you OK with appearing in court?
If you expect you might need the process server to appear in court, you’ll want to know ahead of time that you can count on them to appear. You don’t want to find out at the last minute that the individual you hire isn’t willing to show up at court.
Which states have you worked in?
Since states have different laws that govern process serving, it’s important to make sure the candidates you’re considering are familiar with the states where the documents need to be served.
How many attempts are included in your pricing, and how quickly can you make the first attempt?
In the ideal world, a process server would be able to serve legal documents in one try, unfortunately, that’s not always the case. Ask how many attempts are included in pricing before agreeing to work with the individual, and be sure to ask how quickly they can make the first attempt.
How quickly can I expect to receive the affidavit after the serve has been completed?
The last thing you want is to have no insight into what’s happening after the serve is done. Make sure the process server will keep you abreast of what’s going on throughout the process and provides you with a time frame as to when you will receive the affidavit.
How to get the most out of a legal process server?
By now, you know what to look for in a server and the questions to ask as you whittle down local process servers available for hire. Now, it’s time for the last piece of the puzzle: how to get as much out of your process server as possible and maintain a good relationship.
1. Give them plenty of time.
You can’t expect a process server to drop everything right this second and help you out. The more time you give them to complete your serve, the easier their job will be, and the more likely they’ll be successful at serving your papers.
2. Give them as much information as possible.
Similarly, make sure to give process servers as much information as possible to make their job easier and increase the chances you get the outcomes you’re hoping for. Be sure to pass along:
Case information
Names and nicknames
Current and old addresses
Pictures
Any known phone numbers
Employer name and location
Names of family members
Type of car they drive
Information about their daily schedule
Social media profiles
3. Use platforms that expedite the process.
Instead of searching for a process server manually, you might be better off using purpose-built tools that expedite the process. For example, Proof can automate the process of serving legal documents by connecting paralegals to a network of 1,300 vetted process servers nationwide, so you can quickly connect with a server in any state.
4. Pay process servers quickly.
Nobody works for free. If you want to preserve your firm’s reputation and increase the chances you can rely on a process server in the future, you need to make sure they are paid quickly. When you use a platform such as Proof, billing is attached to your credit card, meaning paying process servers has never been quicker and easier.
Is hiring the right process server too much of a hassle? Automate with Proof Serve!
Paralegals are busier than ever. in today’s world. With so much on your plate already, why not look for a way that won’t force you to worry about how to hire the right process server? Why not find a way that makes hiring process servers a breeze? Why not try Proof Serve?
By using a platform such as Proof, it’s possible to take the hassle of hiring process servers off your plate completely, allowing you to focus on more pressing matters.
For more information on how Proof can transform your process serving workflows, get started with Proof today.
